How to Be User Friendly

User friendly is a business strategy.

The best email meeting requests I receive limit the back and forth by offering options.

My babysitter sends a calendar with her availability at the beginning of each month.

Great analysts save the Excel in the place they want the end user to see first.

Reducing friction to work more effectively and collaboratively allows everyone to get more done with less time. In the beginning, it takes work and awareness to build these routines and systems. Over time, this becomes standard operating procedure.